QUESTIONS AND ANSWERS
Your Questions, Answered
How can I place an online order for homemade pastries?
To place an online order for homemade pastries, you can browse through the available pastries from the "menu" section. Once you've made your selection, contact us directly by sending a message through our FB page www.facebook.com/heavenlybitsbygretz. There, you will be prompted to provide your contact and shipping information, choose your preferred delivery date and time, and make the payment. Review your order details before finalizing the purchase.
Can I customize my order?
YES! We offer customization options, such as selecting specific flavors, adding personalized messages or decorations.
How much is required as a downpayment for ordering?
We required 50% downpayment to minimise the risk of cancellations or no-shows. We offer various payment methods to facilitate downpayments. These can include online payment platforms, such as gcash, bank transfers (BPI) or cash deposits.
How long do homemade pastries typically last?
The shelf life of homemade pastries can vary depending on the specific type and ingredients used. Generally, most homemade pastries, such as cookies and cupcakes, can stay fresh for about 3 to 5 days when stored properly in an airtight container at room temperature.
How should I store homemade pastries?
To maintain the freshness of homemade pastries, it is important to store them properly. Most pastries should be stored in an airtight container or tightly wrapped in plastic wrap to prevent them from drying out or absorbing unwanted odors from the surrounding environment. Keep them at room temperature or in the refrigerator, depending on your preference and the specific type of pastry.
How much advance notice is required for ordering?
It's recommended to place your order for at least 3-5 days notice to ensure we can accommodate your request.